Our commitment to
a sustainable sip

Here at Twinings,

we believe in doing our part for the drinks we blend for you to enjoy daily, not because we “have to”, but because it’s the right thing to do.

For us, this means


being advocates, making lasting positive change and committing to the continuous improvement of our entire end-to-end supply chain.

From the Earth that yields the beautiful leaves, herbs and fruits we blend, the communities where we source from, to all of our employees and finally the homes where our drinks are enjoyed – we are continuously working to improve our environmental impact, sourcing standards and responsible business practices.

On this page, you'll discover what doing our part looks like: creating and following through on specific, measurable targets that ultimately lead to a better cup for you and the planet, because while we can always refill our cup, we only get one Earth.

Read on to see the ways we’re committed to a cup filled with care.

Our Areas of Focus

Environmental Sustainability

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Sourcing
Standards

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Responsible
Business

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Environmental Sustainability

Aiding in the conservation of our planet is front-of-mind for everything we do.

At Twinings, constantly challenging how we think and how we can improve our operations and reduce our footprint permeates all our processes and projects.
Here are the three main ways we’re committed to reducing our environmental impact:

1. Plastics & Packaging

By 2025, all our packaging will be reusable or recyclable, and all of our teabags will be compostable.

Where possible, we will also increase the recyclability of our packaging and find alternatives to single-use packaging.

2. Carbon Neutrality

By 2030, we will make all of our tea and herbal infusions carbon neutral.

By 2023, we will make our Victorian office site carbon neutral.

3. Biodiversity

By 2025, 25,000 farming families that we work with will be trained on sustainable biodiverse practices.

Our Progress

Plastics & Packaging

1. All our traditional Twinings teabags now use plant-based and biodegradable materials with a cotton string and biodegradable ink on the teabag tag, and we are currently undergoing a certification for home composting.

2. We recently switched over our tea tag ink to biodegradable ink on the tag.

3. In August 2023, we made our tea sachets even more sustainable, and they now can be recycled.

4. We are currently trialing new materials to improve the sustainability of our inner loose-leaf tea packaging.

5. In 2023, we joined the APCO to work closely with them in the goals of achieving Australia’s packaging targets.

6. In 2023, we updated all of our Twinings packaging with directions on how to dispose of our packaging. 1. All Twinings tea bags are now made in carbon-neutral sites.

2. In 2023, our Twinings site in Australia achieved a scope one and two carbon neutral certification. Through energy reductions and offsetting the balance with initiatives, our aim now is to work with our supply chain partners to further reduce emissions.

3. In 2023, we calculated our global carbon footprint and our commitment is to become carbon neutral by 2030.

Carbon Neutrality

1. All Twinings tea bags are now made in carbon-neutral sites.

2. In 2023, our Twinings site in Australia achieved a scope one and two carbon neutral certification. Through energy reductions and offsetting the balance with initiatives, our aim now is to work with our supply chain partners to further reduce emissions.

3. In 2023, we calculated our global carbon footprint and our commitment is to become carbon neutral by 2030.

Biodiversity

1. To date, we have trained 6,000 farms in biodiverse practices.

How to dispose of our packaging

Sourced With Care

Every day, we work with thousands of people who grow, tend to and harvest the ingredients we blend.

Launched in 2016, our Sourced With Care programme is our commitment to the responsible sourcing of tea and herbs.

Here are the ways we recognise the value and care for the people in these communities:

1. Improving living standards through supporting communities with housing, sanitation, water and hygiene.

Our ambition is that people will have adequate access to water and sanitation at their living units in all of the tea gardens we source from by 2025.

Our Impact To Date

2,900 latrines build, providing access to 18,000 people.

180,000+ people trained in hygiene.

20,000 people now have access to clean drinking water through 320 water points being built.

2. Improving livelihoods and land through protecting workers’ rights and improving their income.

Our Impact To Date

We’ve doubled the income generated for women participating in our financial literacy training.

5 out of 6 originals we source tea from have had living wage assessments conducted.

6,000 farming families received training on good agricultural practices.

3. Improving life opportunities through empowering women and young people through health and education.

Our aim is to empower a further 250,000 women by 2025.

Our Impact To Date

173,000+ women benefiting from health interventions.

49,000 women reached by our health interventions.

775+ managers and supervisors trained in India and Kenya on addressing sexual harassment and discrimination over the last two years.
Download our most recent reports

Our 2023 Sourced With Care Report

Our 2022 Modern Slavery Statement

Responsible Business

The wellbeing of all the people we work with is of paramount importance to us.

That’s why we are dedicated to raising labour standards and respecting human rights. We do this through adhering to, auditing, improving our ethical practices, ensuring that not only meet but improve the wellbeing of those who our supply chain touches.

Our 2023 Human Rights Update

Read our Human Rights Saliency Assessment.
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FAQs

Twinings tea bags don’t contain any plastics or microplastics. At Twinings, we are committed to improving the sustainability of all our products and packaging - this is a top priority for us.

We are pleased to say that after considerable investigation and quality testing, we have changed over our paper on all Australian string and tag tea bag formats, to plant-based and biodegradable materials.

We plan to help 25,000 smallholders learn how to build their climate resilience and improve their livelihoods through sustainable, nature-friendly practices including:

1. Planting shade trees and diversifying varieties with drought and frost-resistant species.

2. Increasing the organic material and nutrient content of soil with compost, manure and fertiliser.

3. Efficient management of water storage and harvesting.

4. Sustainable management of forests and riverbank protection.
Introduction of agroforestry crops, such as cinnamon, cloves and black pepper, to diversify incomes.

5. Improved management of pests and diseases.

We have achieved the improvement to our biodiversity goals and statement by the following:

1. Through our work with Mercy Corps, we are improving local biodiversity in Alta Verapaz, Guatemala, by helping cardamom farmers establish agroforestry nurseries, with a focus on organic production.

2. We have trained 6,000 farmers in Guatemala to date. In this training, we have introduced agroforestry crops, such as cinnamon, cloves and black pepper, which aids communities to adapt to climate change by creating a more ecologically diverse output from the land, as well as boosting income through diversification.

3. Planting a variety of crops means healthier soil and higher yields – not to mention creating vital homes for wildlife at the same time.

Find Out More

Visit our FAQ page for more questions.
FAQ →
Visit our Sourced With Care website.
Sourced With Care →