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Frequently asked questions
Our Honeybush, Orange & Mandarin is vegan-friendly.
Our Honeybush, Orange & Mandarin isn’t certified organic.
If you have any queries or specific concerns about consuming our Infusions range or a particular ingredient, we recommend that you obtain advice from a suitably qualified medical professional.
Our Honeybush, Orange and Mandarin herbal tea is free from caffeine.
Herbal teas (like our Honeybush, Orange & Mandarin tea) are perfect for unwinding, hitting pause and refreshing the senses.
The caffeine content in each can is around 25% of a standard cup of tea.
- Raspberry Lemonade & White Tea 12mg/can
- Orange, Passionfruit & Green Tea 8mg/can
- Peach, Apple & Green Tea: 6mg/can (do not list on website for seeding stage)
- Lemon, Ginger & Black Tea: 7mg/can
Our Sparkling Tea begins with real tea leaves, slow‑steeped for up to 90 minutes in either hot or cold water to draw out their full flavour and natural goodness. This becomes our tea infusion, which we blend with real fruit juices and essential vitamins and minerals. A gentle carbonation is then added to deliver a light, refreshing sparkle. Expertly crafted by our master blenders, it’s made to leave you feeling naturally uplifted.
Our Sparkling Teas have no added sugar, only natural sugars from fruit juice. Each serve has less than 10g of sugar and less than 50 calories.
No, Twinings Sparkling Tea contains no artificial colours, flavours, or sweeteners.
We source our tea from Rainforest certified gardens and our herbs from estates and farms that are third-party certified to internationally recognised standards. If you would like to understand more about our responsible sourcing programme, Sourced with Care, see here: Source With Care – Sourced With Care
Our tea bag and tags are made from plant-based and biodegradable materials and have been certified as home compostable to Australian standard AS 5810 and industrially compostable to standard AS 4736 since March 2024. Our tea tags are made from paper using plant-based inks and attached with a cotton string.
Our tea bags hold dual certification from Australasian Bioplastics, meeting both AS
4736 (Commercial Composting) and AS 5810 (Home Composting) standards. This
certification means our tea bags break down completely in home compost systems
and commercial facilities.
Place your used tea bags in your garden compost bin or add them to your council food organic collection. They'll decompose naturally without leaving residue.
We take the quality of our products very seriously, so each of our bags comes in an envelope which is specifically designed to protect the quality and flavour. We have two types of envelopes, one is paper and the other, for our more aromatic blends and collections, is a high-barrier envelope to preserve the flavour and stop cross-contamination between blends. You can tell if it is this type of envelope by the silver shiny interior. These envelopes must be placed in the bin. We are currently working on a high barrier, fully recyclable envelope, to ensure all our envelopes can be recycled.
While both envelopes will be designed to be recycled unfortunately due to their size, New Zealand’s kerbside recycling regulations deem them too small to be recycled. So, in New Zealand, all envelopes must now be placed in the bin.
If you are unsure whether your envelope can be recycled, please reach out. List of tea types currently in higher barrier envelope:
- Twinings Live Well Range
- Twinings Camomile & Spearmint
- Twinings Camomile & Spiced Apple
- Twinings Cranberry & Pomegranate
- Twinings Peppermint
- Twinings Peppermint & Spearmint
- Twinings Raspberry, Strawberry & Loganberry
Sourced with Care aims to improve the lives of the communities where we source our tea and herbs. The programme focuses on three key areas: life opportunities; living standards; livelihoods and land.
For more information about our Sourced with Care program, visit here:
We take the quality and safety of our products very seriously. We use tea paper to make our teabags, which are made of plant-based biodegradable materials, and sealed by being folded and held together with cotton string. They are not made from plastic.
Our teabags, including the tags which are made with biodegradable inks, have been awarded the following compost certifications:
AS 5810 Home Compostable (Certification Number: ABAP 20248)
AS 4736 Commercial Compostable (Certification Number: ABAP 10338)
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At Twinings, our teabags are produced using automatic tea bag packaging machines with a non-heat-sealed method. This involves a process of folding and crimping to form the bag that is then filled with tea. It is then closed using a cotton stich to both close the bag and attach the tag.